Managed service · Software · Cash flow management
Your delivery, run by experts.
Measured by our own platform.
Food'Up runs your Uber Eats, Deliveroo and other platform accounts — advertising, promotions, profitability, disputes — with Food'Up Connect, the analytics software we built for it. For franchise networks, we manage the money flows too.
For restaurants, groups and franchise networks
Gross revenue incl. VAT
+14,2 %€128,250
Orders
+10,8 %4,500
Average basket
+3,1 %€28.50
Net payout
+16,4 %€67,550
Day-by-day trend
Pick a metric to plot its curve
Restaurants running on Food'Up
Three ways to work with us.
Separately or together
Food'Up is first and foremost a team of delivery experts. We run your platforms, we built the software to measure them, and we manage the money flows of franchise networks.
- 01
Our core business
We run your delivery platforms.
A dedicated account manager takes over your Uber Eats, Deliveroo and other accounts: they analyse, decide, execute in the back offices and report back to you.
- Advertising: budgets, targeting, scheduling
- Promotions: mechanics, thresholds, profitability
- Profitability: commission, food cost, real margin
- Storefronts, menus, photos and availability
- Chargebacks disputed one by one
- 02
Software · Food'Up Connect
All your delivery data, finally legible.
Our analytics tool brings your platforms and POS together, works out what you really keep and generates your reports. The same one our account managers use every day.
- A written weekly analysis
- Real margin after commission and promotions
- Compare your locations
- PDF reports in a few clicks
- 03
Networks & franchises
Collect first, redistribute after.
Platform payouts land in the network's account. We calculate each franchisee's royalty, produce the bank file and issue the invoices.
- Royalties collected at source
- SEPA transfer file produced for you
- Invoices issued for every franchisee
- No more chasing or unpaid fees
They fit together: your account manager works inside Food'Up Connect, and cash flow management runs on the same platform data. Start with one, add the others when you need them.
- +1 500
- restaurants accompagnés
- depuis la création de Food'Up
- +800
- restaurants connectés
- sur la plateforme aujourd'hui
- +100 M€
- de chiffre d'affaires analysé
- par an
- 8 ans
- d'expertise delivery
- sur les plateformes de livraison
Des milliers de rapports générés et utilisés par nos restaurants partenaires.
Who we work with.
From one restaurant to a whole network
You run a restaurant
1 to 3 locations
You're in the kitchen right when a campaign needs adjusting, a promotion needs relaunching or a chargeback needs disputing.
An account manager takes over your platforms: advertising, promotions, storefronts, disputes. You keep an eye on the numbers without spending your evenings on them.
Recommended
You lead a group
Several sites, several brands
Every location has its own numbers, scattered across three back offices, and nobody has the full picture.
A consolidated view of every site, reports in a few clicks, and experts running the accounts day to day.
Recommended
You run a network
Franchise headquarters
You chase franchisees for royalties the platforms have already paid them.
Royalties are collected at source, transfers and invoices are prepared for you, and every location is tracked.
Recommended
01 · Managed service
Your campaigns and promotions, run for you.
Your account manager builds the period's marketing plan, sets the ad budgets and picks the promotional mechanics — then measures what they really earn, net of food cost. Changes are made in the back offices, not just recommended.
- Storefront setup and updates
- Menus, photos, descriptions, prices, availability
- Advertising campaigns: budget, targeting, schedule
- Promotional mechanics: offer type, threshold, duration, audience
- Disputing chargebacks with the platforms
Active promotions
2
Completed
2
Budget spent
€27.7,K
Average ROI
1,3×
Campaign calendar
- −30% over €25
- Free delivery
- Buy one, get one free
- Lunch menu −20%
RunningCompleted
Promotion ranking
- 01−30% over €25€12,4001,8×Outperformed
- 02Free delivery€7,9001,4×Outperformed
- 03Buy one, get one free€5,4800,9×Below target
- 04Lunch menu −20%€1,9200,8×Below target
Net margin: revenue generated less ingredient cost (the restaurant's food cost, 33.8%) and the budget actually spent.
Disputes & chargebacks
Money you don't claim never comes back.
Every uncontested customer claim is deducted from your payouts. Our team disputes each one with the platforms, case by case and within the deadlines.
Customer claims · period reviewed
€691 was taken from your payouts on chargebacks nobody recovered.
72 claims raised · 0 recovered · 72 charged to you
- Charged to you
- €691
- 72 claims unrecovered
- Recovery rate
- 0 %
- 0 of 72 claims
- Orders affected
- 86
- already recovered: €0.00
The Food'Up team disputes every claim and recovers 97% on average — roughly €8,000 a year on this restaurant alone, and around €418,000 across a 52-site network.
Your account manager
One person who knows your account.
Not a helpdesk or a subscription to advice: a dedicated delivery expert who works in your back offices and in Food'Up Connect, with your numbers in front of them.
Food'Up runs it for me
Our team takes over.
Performance analysis, delivery strategy, platform and menu optimisation, campaign management, promotional mechanics, dispute recovery, ongoing support and reporting.
- Full diagnosis and a prioritised action plan
- Optimisation of platforms, menus, campaigns and promotions
- Dispute recovery on amounts taken from your payouts
- Operational follow-up and period reporting
Your account manager
Ton Account Manager
Expert delivery dédié à votre compte
A single point of contact who knows your menu, your platforms and your numbers. They build the plan, run it with you and report back every period.
- +18%
- average additional revenue
- 97%
- of disputes recovered
- 8 years
- of delivery expertise
4,9/5 satisfaction across the restaurants we support
The platforms we run and analyse
02 · Food'Up Connect platform
A dashboard shows. Food'Up explains.
Our software brings your platforms and POS together, works out what you keep after commission, promotions and food cost, and opens on a written analysis of the week. Use it on your own, or with your account manager: you look at the same screens.
Summary
Your revenue is up significantly this week
You recorded €31,480 in revenue, up 12.4% on the previous week. Your order count rose 8.6%, reaching 1,090 orders.
Your average rating (4.4) is holding up.
Revenue
€31,480
+12,4 %Prev. €28,010
Orders
1,090
+8,6 %Prev. 1,004
Average basket
€28.88
+3,5 %Prev. €27.90
Net payout
€16,590
+14,1 %Prev. €14,540
Section in the product: “Summary”
Every Monday, your week explained in three sentences.
The app opens on a written analysis: what moved, by how much, and against what. The numbers follow, each with its previous-week value.
- A summary written automatically, not another table
- Revenue, orders, average basket, net payout
- Every value compared with the week before
- Profitability, disputes, acquisition, promotions and satisfaction below
Summary
Your revenue is up significantly this week
You recorded €31,480 in revenue, up 12.4% on the previous week. Your order count rose 8.6%, reaching 1,090 orders.
Your average rating (4.4) is holding up.
Revenue
€31,480
+12,4 %Prev. €28,010
Orders
1,090
+8,6 %Prev. 1,004
Average basket
€28.88
+3,5 %Prev. €27.90
Net payout
€16,590
+14,1 %Prev. €14,540
03 · Cash flow management · networks and franchises
Stop chasing your royalties.
Platform payouts land in the network's account. We calculate each franchisee's royalty, work out the balance to pay back, produce the SEPA bank file and issue the invoices. You keep what is yours before redistributing.
Platforms
Payouts from every restaurant
Network account
The money stays with you
Food'Up
Reconciliation, royalties, SEPA file, invoices
Your bank
Executes the transfers
Franchisees
Each receives their exact balance
Funds move through your own bank account. Food'Up calculates the amounts, prepares the transfer file and issues the invoices — your bank executes the payments.
Groups and franchises
One restaurant or a hundred: the same visibility.
Choose the locations and the metrics: the comparison builds itself, the gaps surface, and you see immediately who is performing and who is slipping.
- Restaurants
- 52
- Network revenue
- 5 480 000 €
- Orders
- 196 300
- Average margin
- 24,1 %
- Spread between sites
- −58 %
5 locations need your attention this month.
Total orders
12,780
Total revenue
€367,550
Average net margin
26.5%
Average rating
4.3/5
Click a column to sort.
| Site | Net margin ▾ | Revenue | Net revenue | Net payout | Food cost | Overall ROAS | Conversion rate | Ad spend |
|---|---|---|---|---|---|---|---|---|
| Lyon Part-Dieu | 31.4% | €142,900 | €112,900 | €83,030 | 33.8% | 28.4× | 3.4% | €4,320 |
| Paris République | 26.2% | €128,250 | €100,550 | €67,550 | 33.8% | 24.6× | 3.0% | €3,850 |
| Bordeaux Chartrons | 19.8% | €96,400 | €74,200 | €44,170 | 33.8% | 17.2× | 2.6% | €2,980 |
Lyon Part-Dieu
- Net margin
- 31.4%
- Revenue
- €142,900
- Net revenue
- €112,900
- Net payout
- €83,030
Paris République
- Net margin
- 26.2%
- Revenue
- €128,250
- Net revenue
- €100,550
- Net payout
- €67,550
Bordeaux Chartrons
- Net margin
- 19.8%
- Revenue
- €96,400
- Net revenue
- €74,200
- Net payout
- €44,170
FAQ
Frequently asked questions
Is Food'Up an agency or a software company?
Both. Our core business is the managed service: a dedicated account manager runs your delivery platforms. We built Food'Up Connect, our analytics software, for that work and open it to our clients. For franchise networks, we also manage the money flows.
What does an account manager actually do?
They run your Uber Eats, Deliveroo and other accounts: ad campaigns, promotional mechanics, storefronts, menus and photos, profitability tracking and chargeback disputes. They make the changes in the back offices and report back every week, month and quarter.
What is cash flow management?
A service for franchise networks: platform payouts land in the network's account, we calculate each franchisee's royalty, produce the SEPA transfer file to pay them the balance, and issue the invoices. You no longer chase royalties after the fact.
Which delivery platforms does Food'Up work with?
Food'Up Connect brings together Uber Eats, Deliveroo, Just Eat, your point of sale and more. You can view performance across all channels, filter on one, or compare their contribution.
How does my data reach Food'Up?
You connect your accounts and we handle the rest. Onboarding takes 24 hours at most, after which your data is live in Food'Up Connect. We are connected to Uber Eats, Deliveroo, Talabat, Keeta, Noon, point-of-sale systems and other ordering platforms.
Is the platform available in English?
Yes. Food'Up Connect has a full English interface, so your teams work in the language they prefer while the underlying data stays the same.
Do I need to be a group to use Food'Up?
No. The platform works for a single restaurant as well as for a network of several hundred. Comparison, ranking and consolidated reporting switch on as soon as you track more than one location.
Does Food'Up replace my platform back offices?
No, and it isn't meant to. You still manage menus and orders on the platforms. Food'Up Connect exists to make the resulting performance legible, with the margin calculation and funnel analysis the back offices don't provide.
What is the difference between the platform and the managed service?
The platform lets you run things yourself. The managed service puts the Food'Up team on your delivery: analysis, strategy, platform and campaign optimisation, dispute recovery, ongoing support. Use either, or both.
Is the performance score available?
Yes, in the period report: an overall score out of 100 with five sub-scores — financial, operations, conversion, satisfaction and channels. It makes two periods, or two locations, directly comparable.
Who disputes chargebacks with the platforms?
The platform measures what uncontested claims cost you. The disputing itself is handled by the Food'Up team as part of the managed service.
Are the recommendations automatic?
Yes. Your data is analysed by our AI, which surfaces the findings and the priority actions directly inside Food'Up Connect. Every recommendation comes with what it is worth, the effort it takes and how quickly to act — and stays verifiable, because the finding behind it is shown alongside.
Are the figures on this site real?
No. Every screen and every value shown here is demonstration data, marked as such. Client results are published only once the client concerned has approved them in writing.
Let's talk about your delivery.
A 30-minute call with an expert: your platforms, your numbers, and what we can take off your hands.